FAQs

You can reach our customer support team by email at support@outletdesign.shop or by phone at  +33 01 58 12 09 22. Our support hours are Monday to Saturday, 9:30 AM – 4 PM.

You’ll receive a tracking number by email once your order has been dispatched. You can use that tracking number to track your delivery on the courier’s website (UPS or La Poste). Alternatively, you can also track your order directly through our website on the Track Your Order page.